Privacy Policy

Last Updated: November 16, 2025

DentalCraft (“we,” “our,” or “us”) operates the website https://dentalcraft.co (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We collect personal information that you voluntarily provide through contact forms, consultation requests, or lead-generation forms powered by GoHighLevel, including:

• Name, email address, phone number, and business name

• Details about your dental practice or marketing goals

• Any additional information you choose to include in your message or submission

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address, browser type, operating system

• Device identifiers and referring URLs

• Website usage metrics (pages visited, time on page, clicks, etc.)

This data is collected via cookies, Google Analytics, Meta Pixel, and similar technologies to improve site performance and advertising relevance.

2. Use of Collected Information

We use collected data to:

• Respond to inquiries and provide requested services

• Deliver marketing communications, newsletters, and updates (with opt-out options)

• Improve our website performance and user experience

• Provide CRM, automation, and communication services through GoHighLevel

• Maintain HIPAA compliance when handling sensitive healthcare-related information

3. HIPAA Compliance

DentalCraft adheres to applicable HIPAA (Health Insurance Portability and Accountability Act) regulations to protect individually identifiable health information (“Protected Health Information” or PHI).

• Any PHI submitted through GoHighLevel forms, emails, or SMS channels is transmitted and stored securely using encryption and access control measures.

• We enter into Business Associate Agreements (BAA) with technology partners, including GoHighLevel, when PHI may be transmitted or stored through their systems.

• We limit access to PHI to authorized personnel only and maintain data logs to ensure compliance with HIPAA security standards.

• We will not disclose PHI to any third party without written consent, unless required by law.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain accurate business records.

5. Data Sharing and Third Parties

We do not sell, trade, or rent personal information. However, we may share limited information with trusted third parties who assist in:

• CRM and marketing automation (GoHighLevel)

• Analytics (Google Analytics)

• Advertising and remarketing (Facebook/Meta Ads)

All third-party vendors must adhere to strict data protection and confidentiality requirements.

6. Data Security

We use SSL encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Despite these efforts, no online transmission is 100% secure. You provide information at your own risk.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your data

• Withdraw consent for marketing communications

• Request a copy of your personal data

To exercise these rights, contact us at privacy@dentalcraft.co.

8. Cookies & Tracking Technologies

Our website uses cookies for analytics, advertising, and site optimization. You can disable cookies through your browser settings, though certain features may not function properly.

9. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be effective immediately upon posting.

10. Contact

For privacy or compliance concerns, please contact:
DentalCraft
Email: privacy@dentalcraft.co
Website: https://dentalcraft.co